{"id":1190,"date":"2019-04-30T11:30:46","date_gmt":"2019-04-30T11:30:46","guid":{"rendered":"https:\/\/dgbrew.com\/staging\/visenze\/2019\/04\/30\/step-up-your-social-commerce-game-with-visual-ai\/"},"modified":"2021-10-26T18:50:02","modified_gmt":"2021-10-26T18:50:02","slug":"step-up-your-social-commerce-game-with-visual-ai","status":"publish","type":"post","link":"https:\/\/dgbrew.com\/staging\/visenze\/blog\/2019\/04\/30\/step-up-your-social-commerce-game-with-visual-ai\/","title":{"rendered":"Step up your social commerce game with Visual AI"},"content":{"rendered":"\n<p>It\u2019s no secret that social media is where the war for consumer attention and loyalty is happening. According to Gartner,&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.gartner.com\/newsroom\/id\/1409213\" target=\"_blank\">74 percent of consumers rely on social networks<\/a>&nbsp;for inspiration and information before making purchase decisions.<\/p>\n\n\n\n<p>Unsurprisingly, brands have taken notice.<\/p>\n\n\n\n<p>They\u2019re no longer just using social networks to promote their offerings with ads and posts, they\u2019re bringing the shopping experience directly to the platform with&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.fool.com\/investing\/2019\/03\/20\/instagram-takes-the-next-step-to-conquer-social-sh.aspx\" target=\"_blank\">shoppable content<\/a>.<\/p>\n\n\n\n<p>Faced with competition from both individual and retail merchants, brands can boost their social commerce efforts by harnessing social posts and user-generated content with the use of visual AI. We look at the top five examples where this technology can capitalize on retail opportunities.<br><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Intelligent tagging of product posts<\/h2>\n\n\n\n<p>Facebook&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.marketingdive.com\/news\/study-facebook-tops-pinterest-instagram-for-last-click-social-commerce\/508529\/\" target=\"_blank\">tops all social networks<\/a>&nbsp;for last-click social commerce, presenting an opportunity for retailers to optimise their social media posts by making them shoppable. Facebook also allows you to&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/web.facebook.com\/business\/help\/1655062744733202\" target=\"_blank\">add tags to products from your shop or catalogue<\/a>&nbsp;to your photos and videos.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/dgbrew.com\/staging\/visenze\/wp-content\/uploads\/2020\/07\/Screenshot-2020-07-02-at-11.50.31-AM.png\" alt=\"Social tag shop\" class=\"wp-image-2099\" width=\"515\"\/><\/figure><\/div>\n\n\n\n<p><br>(<a href=\"https:\/\/www.bingdigital.com\/tag-services-products-directly-facebook-posts\/\" rel=\"noreferrer noopener\" target=\"_blank\">image source<\/a>)&nbsp;<\/p>\n\n\n\n<p>It\u2019s in this area that intelligent product tagging is becoming a game changer, automatically connecting posts to a company\u2019s catalogue. For example, this technology can analyse an image with a man wearing a specific shirt and visually match it with a product in your store or online catalogue, increasing its visibility to potential consumers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Getting on board social media check-out features<\/h2>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/help.instagram.com\/1108695469241257\" target=\"_blank\"><br>Instagram now allows users to complete a purchase<\/a>&nbsp;without even leaving the social network. Top brands, such as Nike and Prada, are the first to try out this checkout feature, which is estimated to&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.ccn.com\/facebook-will-rake-in-10-billion-a-year-from-instagram-checkout-analyst\" target=\"_blank\">contribute US$10 billion<\/a>&nbsp;to Facebook\u2019s annual revenue by 2021.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/dgbrew.com\/staging\/visenze\/wp-content\/uploads\/2020\/07\/Screenshot-2020-07-02-at-11.52.07-AM-1.png\" alt=\"\" class=\"wp-image-2101\"\/><\/figure><\/div>\n\n\n\n<p><br>(<a href=\"https:\/\/www.emarketer.com\/content\/millennials-don-t-mind-using-tech-while-shopping\" rel=\"noreferrer noopener\" target=\"_blank\">image source<\/a>)&nbsp;<\/p>\n\n\n\n<p>As Instagram has&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/blog.hootsuite.com\/instagram-statistics\/\" target=\"_blank\">more than 500 million daily active users<\/a>, it presents brands with a large pool of potential consumers from all over the world. No longer it is just a channel for marketing and advertising\u2014it can now become an extension of your online store. It also shortens the purchase process by allowing users to discover a new product, click on it, see its retail page, add it to their shopping cart, and pay for it, all within a single social media platform.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Integrating shoppable images into articles<\/h2>\n\n\n\n<p><br>magine reading an article in a digital magazine and being able to \u201c<a rel=\"noreferrer noopener\" href=\"https:\/\/www.pcmag.com\/article\/317092\/shoppable-content-hits-the-digital-shelves\" target=\"_blank\">Shop this story<\/a>\u201d or \u201cShop this look,\u201d instantly adding a featured product to your shopping cart.<\/p>\n\n\n\n<p>This is the opportunity that awaits retailers that use computer vision and visual search, allowing them to take images featured in blog posts, articles, and other editorial content and make them shoppable. It effectively solves one of the biggest flaws of lifestyle publications\u2014the gap between product discovery and \u2018shopability\u2019.<\/p>\n\n\n\n<p>While digital and print magazines are a powerful visual medium for showing products in action, readers still have to Google items or click on individual links to find these products on e-commerce sites. Shoppable images in editorial content, on the other hand, directly add the ability to shop the content itself.<\/p>\n\n\n\n<p><strong>Want to know&nbsp;how visual search can drive ROI for your business?<br><br><br><\/strong><\/p>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/dgbrew.com\/staging\/visenze\/cs\/c\/?cta_guid=fbdd89b0-84b2-4d1b-999b-bfd534ad51bb&amp;placement_guid=4026108f-d90f-4c42-bb71-3733199a7079&amp;portal_id=519657&amp;canon=https%3A%2F%2Fdgbrew.com%2Fstaging%2Fvisenze%2Fblog%2Fstep-up-your-social-commerce-game-with-visual-ai&amp;redirect_url=APefjpFKb87cz7A8fs5ROVd3jTJhQrhLL2PW7dhALi-Yss2qa8XpJXcZJbMUhyOrcdVWMY2updk-dNxSmQ_O_X6-b7jpd7xbgNfYHEcmoYqd9TZr7-He49eG0LEAhxg7ZRaDwjiahojZUGfZIB3SOD8siqnw-0FhlwVzZbFbF2EtYCDDwg83noU8lCw6j_aWKpfUyU2jnu3cAE10FmgW26Ubrt4UGXjqqfoJ4oagpD43raKBNYMr1zN3fgWN0BEzM_2cNGX_bNQazF7kfD3dfk5nN8WR1H8nxw&amp;click=91d6100e-8471-4df5-8e56-e1e46266a553&amp;hsutk=82659ce85c32f7c8617646d9d2c3116a&amp;signature=AAH58kE0Zq1qdaUl1HdnYDQzzJ_eCFYtgg&amp;utm_referrer=https%3A%2F%2Fdgbrew.com%2Fstaging%2Fvisenze%2Fblog%2Fpage%2F1&amp;pageId=9190459440&amp;__hstc=258760981.82659ce85c32f7c8617646d9d2c3116a.1585703573605.1589702017782.1589710284563.50&amp;__hssc=258760981.65.1589710284563&amp;__hsfp=2979411990&amp;contentType=blog-post\" target=\"_blank\">Chat <\/a><a href=\"https:\/\/dgbrew.com\/staging\/visenze\/cs\/c\/?cta_guid=fbdd89b0-84b2-4d1b-999b-bfd534ad51bb&amp;placement_guid=4026108f-d90f-4c42-bb71-3733199a7079&amp;portal_id=519657&amp;canon=https%3A%2F%2Fdgbrew.com%2Fstaging%2Fvisenze%2Fblog%2Fstep-up-your-social-commerce-game-with-visual-ai&amp;redirect_url=APefjpFKb87cz7A8fs5ROVd3jTJhQrhLL2PW7dhALi-Yss2qa8XpJXcZJbMUhyOrcdVWMY2updk-dNxSmQ_O_X6-b7jpd7xbgNfYHEcmoYqd9TZr7-He49eG0LEAhxg7ZRaDwjiahojZUGfZIB3SOD8siqnw-0FhlwVzZbFbF2EtYCDDwg83noU8lCw6j_aWKpfUyU2jnu3cAE10FmgW26Ubrt4UGXjqqfoJ4oagpD43raKBNYMr1zN3fgWN0BEzM_2cNGX_bNQazF7kfD3dfk5nN8WR1H8nxw&amp;click=91d6100e-8471-4df5-8e56-e1e46266a553&amp;hsutk=82659ce85c32f7c8617646d9d2c3116a&amp;signature=AAH58kE0Zq1qdaUl1HdnYDQzzJ_eCFYtgg&amp;utm_referrer=https%3A%2F%2Fdgbrew.com%2Fstaging%2Fvisenze%2Fblog%2Fpage%2F1&amp;pageId=9190459440&amp;__hstc=258760981.82659ce85c32f7c8617646d9d2c3116a.1585703573605.1589702017782.1589710284563.50&amp;__hssc=258760981.65.1589710284563&amp;__hsfp=2979411990&amp;contentType=blog-post\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"with our team today (opens in a new tab)\">with our team today<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Integrate chatbots, social messaging, and visual search<\/h2>\n\n\n\n<p>When ASOS<a rel=\"noreferrer noopener\" href=\"https:\/\/econsultancy.com\/why-asos-enki-has-set-the-bar-for-retail-chatbots\/\" target=\"_blank\">&nbsp;rolled out its Enki chatbot<\/a>, it didn\u2019t just provide consumers with a new customer service feature. It enabled its chatbot to essentially become a shopping assistant using a visual search tool, which it calls Style Match.<\/p>\n\n\n\n<p>With Style Match, users can send Enki a photo of a product they like. Enki then searches for the exact item\u2014or at least something very similar\u2014on ASOS\u2019 product catalogue, and recommends it to the customer.<br><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/dgbrew.com\/staging\/visenze\/wp-content\/uploads\/2020\/07\/Screenshot-2020-07-02-at-11.53.13-AM.png\" alt=\"enkiaso\" class=\"wp-image-2102\" width=\"559\"\/><\/figure><\/div>\n\n\n\n<p>(<a href=\"https:\/\/econsultancy.com\/why-asos-enki-has-set-the-bar-for-retail-chatbots\/\" rel=\"noreferrer noopener\" target=\"_blank\">image source<\/a>)&nbsp;<\/p>\n\n\n\n<p>As Enki is deployed on Facebook Messenger, it enables ASOS to increase customer conversion on social media. It leverages Facebook\u2019s wide user network and the convenience and ubiquity of social messaging to deliver visual search features to shoppers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Optimize social media ads using visually similar product recommendations<\/h2>\n\n\n\n<p>Visual AI also makes it easier to upsell or remarket products that are visually similar to ads or products users have previously clicked, shared, or purchased.<\/p>\n\n\n\n<p>This has the potential to be a game-changer for remarketing\/retargeting, as the right visual in the proper context can be the key to converting warm leads into customers. With&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/help.bingads.microsoft.com\/apex\/index\/3\/en\/56730\" target=\"_blank\">96 percent of first-time website visitors<\/a>&nbsp;not ready to make a purchase decision, remarketing with a visually relevant ad could be the key to improving your conversion rate on social media.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Social commerce points to a future of shoppable social media<\/h2>\n\n\n\n<p>The rise of social commerce comes at a time when social media platforms are increasingly leaning towards visual content. On Facebook, images get&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/buzzsumo.com\/blog\/how-to-massively-boost-your-blog-traffic-with-these-5-awesome-image-stats\/\" target=\"_blank\">2.3x more engagement than regular posts<\/a>. Instagram alone sees more than&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.omnicoreagency.com\/instagram-statistics\/\" target=\"_blank\">100&nbsp;million photos uploaded every day<\/a>\u2014in 2018, and that number&nbsp;is likely rising by the day.<\/p>\n\n\n\n<p>In other words, social media is becoming a predominantly visual medium. Brands and retailers hoping to leverage social commerce can&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/cn.visenze.com\/blog\/visual-search-transforming-shopping\" target=\"_blank\">get ahead by using visual AI technology<\/a>&nbsp;to create a simpler and faster shopping experience for their followers. Traditional social media marketing strategies, such as simple boosted posts, will no longer suffice, not when everyone else is doing it.<\/p>\n\n\n\n<p>The key is to reduce the number of steps between social media product discovery and the point of purchase. The five strategies above are designed to shorten the buyer\u2019s journey, increasing product visibility and sales on social media as a result.<\/p>\n\n\n\n<p>If you\u2019re interested in exploring how visual search can enhance your customer\u2019s shopping experience both through social and beyond, get a&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/hubs.ly\/H0hDF7Z0\" target=\"_blank\">free trial with ViSenze today<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s no secret that social media is where the war for consumer attention and loyalty is happening. According to Gartner,&nbsp;74 percent of consumers rely on social networks&nbsp;for inspiration and information before making purchase decisions. Unsurprisingly, brands have taken notice. They\u2019re no longer just using social networks to promote their offerings with ads and posts, they\u2019re&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/dgbrew.com\/staging\/visenze\/blog\/2019\/04\/30\/step-up-your-social-commerce-game-with-visual-ai\/\" title=\"Read Step up your social commerce game with Visual AI\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":1007,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,17,76,16],"tags":[],"class_list":["post-1190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practices","category-ecommerce","category-social-discovery","category-visual-search"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Step up your social commerce game with Visual AI - Visenze<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dgbrew.com\/staging\/visenze\/blog\/2019\/04\/30\/step-up-your-social-commerce-game-with-visual-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Step up your social commerce game with Visual AI - Visenze\" \/>\n<meta property=\"og:description\" content=\"It\u2019s no secret that social media is where the war for consumer attention and loyalty is happening. According to Gartner,&nbsp;74 percent of consumers rely on social networks&nbsp;for inspiration and information before making purchase decisions. Unsurprisingly, brands have taken notice. They\u2019re no longer just using social networks to promote their offerings with ads and posts, they\u2019re... 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