| New leads<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n The retailer wanted to elevate consumers\u2019 product discovery experience from within the chatbot using innovative technologies.<\/p>\n\n\n\n This would give their consumers instant access to the entire catalog of fashion brands, thereby increasing the chance of the consumer finding the product they\u2019re looking for.<\/p>\n\n\n\n Solution<\/h2>\n\n\n\nViSenze\u2019s Chatbot solution<\/strong> enabled the retailer to simplify product discovery for the consumers on social media using visual AI technology. Our solution is integrated within their chatbot service on the Facebook Messenger.<\/p>\n\n\n\nHow it works:<\/h4>\n\n\n\nWithin the chatbot, the consumers can upload an image of a fashion item they like and get highly relevant visually similar items from the retailer\u2019s catalog.<\/p>\n\n\n\n Our solution utilizes computer vision and AI technologies to identify multiple fashion items in the image and recommend the most relevant product results – either exact same item or visually similar – from the retailer\u2019s catalog.<\/p>\n\n\n\n Impact<\/h2>\n\n\n\nThe retailer enhanced consumers\u2019 chatbot experience to guide them into the buying funnel from social media platforms.<\/p>\n\n\n\n With our Chatbot solution, the retailer achieved:<\/p>\n\n\n\n Increase in user engagement<\/strong> on social platform
Increase in new leads<\/strong> to the website\/app<\/p>\n\n\n\n<\/p>\n\n\n\n |